FAQ

1.      What are the hardwar

Not many. You do not even need a webcam to take the class.
All you need is :

  1. A computer with any modern Operating system running on it.

  2. An Internet Connection of at least 56 Kbps: Though the use of any Broadband Connection like DSL / Cable enhances the quality of service and experience for the student .

  3. Speakers & Microphone ( headphones with mike are more easy to use )

2.      How will my child be able to use your advanced software ?

Well if you are an anxious parent of a 6th grader who is thinking right now that how would your child be able to use this advanced technology let alone learning through it .

Relax, this software is really simple to use. Our software has been designed to make learning process very natural ( in fact more easy and effective than conventional method of teaching ). It allows the student and the teacher to have :

  •  a normal one on one verbal communication.
  •  a normal one on one visual and textual communication.

Verbal Communication:  The audio feature allows the users to talk normally to each other using a speaker and a microphone ( use of headphones with mike further improves the ease of use )

Visual and Textual Communication:  The inbuilt Whiteboard feature of this software allows the student and the maths tutor to write or draw naturally as one does on a sheet of paper.

Well if you are wondering what Whiteboard is, it is simply a white screen that is mutually shared by the student and his math online tutor. Whatever the math tutor writes at his end can be seen by the student from his and vice versa. To write on it a student can use his own handwriting by moving the mouse ( a pen mouse with a tablet can make the writing process even more natural ). He can also type in the text. Indeed it is quite a fun to use and children love to fiddle with it.

3.      Will there be any condition related to the Free Trial Class ?

No. There is no condition or compulsion attached to the free trial class. It is absolutely free of cost. The purpose behind it is to make you experience for yourself, at no risk involved  the magic of Glad2teach .

4.      How will the parents / guardians be able to keep track of their child’s progress ?

We would send regular progress reports of the student to his parents / guardian by email . We also love to receive any feedback or suggestion from the parents / guardians to help us provide even better service.

5.      How can I buy more Teaching Hrs after the first free trial class ?

Parents / Guardians can buy  StudyPack of 10 LiVE Classes of 1 Hr Duration each @  £80 . Payment can be made by Credit Card / PayPal Account.

6.      Do I have to pay something extra for Chat Software download or its use ?

No. The chat Software is free to Download and use

7.      Will the Syllabus be same as that in my school ?

After making the student understand the theory and the concept of a topic we try to adhere to the questions in the Textbook prescribed by his school. The idea is to give him a streamlined knowledge in a systematic manner and not a scattered one.

  Though from time to time we do give him our own compilation of important questions to give him an edge in Exams. We provide only useful and relevant knowledge to the student that helps him master his School Syllabus and excel in his Maths Exam.

8.      How will the class be scheduled and carried out ?

Once you have setup our Chat Software on your computer ( see HOW IT WORKS  page for more details ) just send us an email saying that you are Ready Now. We will then schedule a class at a convenient time for you. Make sure you remain online at that time and the teacher will initiate the session .

Once the student has enrolled,  the class will be scheduled on a regular basis ( 3 Days a week ) at the convenient time you choose.

9.      Do I have to pay the call charges for using the audio feature ?

No, as the software is based on  VoIP technology which allows free computer to computer calls ( i.e. Voice Chat ). Even if you are using telephone line based dial-up connection then also you pay for only Internet usage.

10.    Can I use a different computer to log in from a different location ?

Yes you can. Since your account info is maintained on the server and not on any specific computer you use, therefore you can login from anywhere.